Karen Ward has been renting in Sydney for 25 years. Until a year ago she was leasing a rundown house in Mascot with her son Charlie for about $450 per week.
"I found having a private landlord, he seemed to be able to put the rent up whenever he felt like it," Ms Ward said.
"There was no monitoring of repairs. Once when the toilet broke down, he said he didn't have time to fix it and said to me, 'use a bucket'.
"For myself and my son…