Living Local. Building Communities.

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Our tenants

Melissa’s story

Photo: Melissa CWH tenant - I absolutely love the growing the local community

I moved to Sydney in 2012 to have a fresh start with my girls after leaving a 16yr marriage and going through the Christchurch earthquakes.

I was living the “Kiwi Dream” until I had a stress-induced breakdown and was diagnosed as having bipolar.  Life then turned upside down with facing many challenges trying to get medical support and access to a range of support networks and government benefits due to my visa status. In 2001 the Australian government had changed the NZ visa law which now denies any Kiwis that are working and living here, the rights to vote, gain permanent residency, or…

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Kylie’s storyBack to top

Photo: Kylie, CWH tenant - City West has helped get me back on my feet

Kylie experienced a difficult couple of years battling with some personal issues but City West provided the stability she needed to create the life she wanted. 

“City West has helped get me back on my feet. It was very hard at first but knowing I had secure housing and a roof over my head was the first step to my recovery. I wouldn’t want to imagine where I would have ended up without the help and support from City West.”

With her past experience and the stability that living at City West has afforded her, Kylie has been motivated to give back to the…

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Alessandra storyBack to top

Photo: For Alessandra, this has helped her family fully integrate into the community

Living with her husband and daughter, securing affordable housing is one of the most important things for Alessandra and her family. 

After finding out about City West Housing via a lovely chap waiting at the same bus stop, Alessandra and her family were able to apply and secure a two bedroom apartment, with a balcony in Pyrmont that they could afford and subsequently create a lovely new home.

“With beautiful views everywhere, easy access to the CBD and so many lovely people, it is one of the best areas to live in Sydney for our young family. Actually, it’s one of the best areas…

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Paula’s storyBack to top


Paula wouldn’t have been able to maintain her job without a home. Paula had been doing it tough. Though she had been in steady work, "everything went pear-shaped" when she was widowed. She had been renting from a friend in Waterloo. The friend had financial problems and Paula was suddenly homeless.

Through one of those wonderful, unexpected connections, her daughter's husband's brother had recently acquired a CWH unit in Pyrmont and suggested Paula put in an application. She made the call and was invited in for coffee and a chat to discuss her future.

Paula made light of…

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Sharleen’s storyBack to top


Ironically, it was the fact that Sharleen was working that made it so hard for her to get assistance in finding accommodation. When she had to leave her home after a relationship breakdown, she had no money saved, so could not raise a bond herself but was earning just a little to much to qualify for rental bond assistance. She was not on Centrelink, so the Department of Housing could not help her. Neither could the Salvo's or Vinnies. The YWCA gave her a place to stay, but only for a few weeks before they arranged for a place in a boarding house. It was an improvement on friends' couches but of the 106…

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