City West Housing reception is reopening.

With restrictions easing across the state, City West Housing is working on some changes to transition our office into reopening. Please see the full update below:

The Office

From next week (Monday 7 March 2022), reception will be open every Monday and Wednesday for residents and applicants. If you are a resident needing to meet with your Housing Manager, please ensure you book an appointment with them before attending the office.

The Team

City West Housing will continue to maintain a flexible working policy for staff, therefore your Housing Manager may not be on-site on the day you chose to come in. It is important that you make an appointment with them directly.

Maintenance & Repairs

All maintenance and repairs have recommenced. You can report any urgent repairs by:

Tested positive for COVID?

If you or someone in your property has tested positive for COVID-19 and you require any support (including rubbish removal or support services), please get in touch with your Housing Manager as soon as possible.


City West Housing is supporting NSW Health’s drive to encourage all residents to get their COVID-19 booster vaccination. Vaccine appointments are also now available for children aged 5 – 11. To find a NSW Health vaccination clinic visit: or for more information about getting your child vaccinated, visit:

We thank you for your patience over what has been a challenging few years, and can’t wait to welcome you all back into our offices over the next few months!

Kind regards,

City West Housing.

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Our office is open every Monday and Wednesday. Appointments are required to meet with your Housing Manager.