With restrictions easing across the state, City West Housing is working on some changes to transition our office into reopening. Please see the full update below:
The Office
From next week (Monday 7 March 2022), reception will be open every Monday and Wednesday for residents and applicants. If you are a resident needing to meet with your Housing Manager, please ensure you book an appointment with them before attending the office.
The Team
City West Housing will continue to maintain a flexible working policy for staff, therefore your Housing Manager may not be on-site on the day you chose to come in. It is important that you make an appointment with them directly.
Maintenance & Repairs
All maintenance and repairs have recommenced. You can report any urgent repairs by:
- Visiting our website and completing the form: https://citywesthousing.com.au/how-to-report-a-repair/
- Calling 8584 7500 (option 1); or
- By emailing repairs@citywesthousing.com.au.
Tested positive for COVID?
If you or someone in your property has tested positive for COVID-19 and you require any support (including rubbish removal or support services), please get in touch with your Housing Manager as soon as possible.
Vaccinations
City West Housing is supporting NSW Health’s drive to encourage all residents to get their COVID-19 booster vaccination. Vaccine appointments are also now available for children aged 5 – 11. To find a NSW Health vaccination clinic visit: https://tinyurl.com/CWHVacc or for more information about getting your child vaccinated, visit: https://tinyurl.com/CWHChild
We thank you for your patience over what has been a challenging few years, and can’t wait to welcome you all back into our offices over the next few months!
Kind regards,
City West Housing.
