Community Impact Awards

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Every day, the staff at City West Housing (CWH) hear uplifting stories of residents looking out for each other and doing projects that bring the community together. 

The Community Impact Awards is an initiative to celebrate CWH residents who are making a significant impact on the people around them. It’s part of our ongoing efforts to ensure all of our residents feel safe and welcomed in their CWH community. It helps us to uncover and shine a spotlight on stories about residents who are making a positive impact in their building and the broader community. And by sharing these great stories, we also think it’s a great way to build community.


Congratulations to the 2022 Community Impact Award winners!

Thank you to all the City West Housing residents and staff who nominated people for these awards – see the list of winners below.

List of 2022 Community Impact Award winners by category

Community Hero Award – Kylie Fulton

Creative Minds Award – Vision Lewis

Leadership Award – Kalmain Williams

Outstanding Young Person Award – Allirah McIntyre

The winners were announced at the Annual  Resident Forum on Saturday 5 November. 

The winners of each of the award categories received a $1000 Westfield gift voucher that can be used at any store in Australia. 

Our staff are City West Housing’s most important asset. We work together to make a real difference to people who are disadvantaged in the housing market.

City West Housing is a great place to work: it’s a fun, supportive culture with an approachable management team. We offer a range of employee benefits and will support your professional development.

We have a modern, spacious office located in Pyrmont close to buses, the light rail and a 10-minute walk from Darling Harbour. View our location.

Our team is growing as we source and secure more development and program opportunities. Learn more about any current positions available by clicking on the heading below.


  • Competitive salary + not-for-profit salary packaging benefits
  • Dynamic team and supportive environment with industry leader based in Pyrmont
  • Flexible work srrangements


Are you looking to be part of a growing team, making a difference in people’s lives?

At City West Housing we are proud to house around 1,600 residents across nearly 900 homes in the City of Sydney. We invest in the communities in which we operate, working closely with a range of partners to build stronger communities and improve people’s lives.

We are currently looking for a Revenue Accountant to join our friendly and close-knit finance team.

Reporting to the Finance Manager, the Revenue Accountant is responsible for:

  • Analysing income & revenue
  • Calculating rent charges
  • Managing monthly and ad-hoc pay cycles
  • Receipting and reconciling revenue
  • Compliance reporting
  • Monitor and report on performance, including process improvement initiatives


What we’re looking for

  • Someone with a tertiary qualification in accounting, finance, business or equivalent experience
  • A person with broad experience in accounts receivable and payable in a small or mid-sized environment
  • A high level of computer literacy, including excel, and ideally SAP B1 (but not essential)
  • A great eye for detail
  • Exceptional time management skills and a proven ability to juggle competing priorities and tasks
  • The emotional intelligence to look beyond the numbers and understand the residents who are at the heart of what we do


Why you’ll love working at City West Housing

  • Competitive salary
  • Salary packaging up to $15,900 per year through Community Business Bureau
  • Additional salary packaging for meals and entertainment up to $2,650 per year
  • Discounted GoGet membership
  • Annual training budget
  • Additional leave day between Christmas and New Year
  • Flex Leave up to an additional 13 days per year
  • Flexible working arrangements (work from home and flexible hours arrangements)
  • Earn gift vouchers with our reward and recognition system
  • Be part of a genuinely dynamic, supportive and collaborative team in a growing organisation


If this sounds like you, or you would like to know more, please contact:

There is no closing date for this role, please apply as soon as possible and all applications will be reviewed as they are received.


Head of Assets

City West Housing is an affordable housing provider and developer with heart. We understand how fundamental a home is for people’s health, wellbeing, resilience and opportunity.

City West Housing is one of the pioneers of build to rent. We currently have a portfolio of 900 dwellings, with a growth target of an additional 600 over the short to medium term.

This is a wonderful opportunity for an experienced operations manager / facilities manager / asset manager to take carriage of our portfolio. Duties will include:

  • Ensuring the portfolio is physically fit-for-purpose
  • Ensuring the portfolio is compliant
  • Setting and managing operational budgets
  • Managing the outsourced head contractor for repairs and maintenance
  • Procuring services for the delivery of other operational services i.e. mechanical, electrical, painting, cleaning
  • Driving sustainability initiatives
  • Managing an internal team of four


The role forms part of the leadership team and reports directly to the CEO. We offer a flexible working arrangement, with three days per week expected in our Pyrmont office.

Applicants must have demonstrable experience in property portfolio operations and compliance. Time spent managing the physical performance of residential apartments would be highly regarded.

Read the position description

To apply, please email Phil O’Keeffe via or call (02) 9146 6660 for more information.

Read what our staff say about the rewards of working at CWH:

“Everybody working at City West Housing cares about our mission and is focused on taking the stress out of housing for our residents. Our housing helps real people live in the city close to services, amenities and employment opportunities.”

Elizabeth, Development Team

“I didn’t know about affordable housing until I came to work here but I grew up in public housing so I knew there was a real need. I love the culture here and I want to progress my career internally.”


“For me, the job satisfaction is far greater in the community sector than in the corporate world. Even though it can be very busy, the team is always supportive and uplifting and there is great camaraderie.”

Andrea, Operations Team

“I feel I work in a team and in a company that supports my growth. I have the flexibility to be creative, to make programs my own, to invest my passion in them, and to deliver great outcomes for our residents.”

Alanna, Communities & Operations Teams

“I feel like I’m valued here and asked to contribute to some very important projects which has helped to support my career development. Now that I have a young child, City West Housing gives me the flexibility I need to be a good mother as well as a good employee.”

Ramya, Finance Team

“What I love about working in this industry is being able to help someone find a more permanent home, which makes them feel safe. Working in a frontline role and having the opportunity to directly help people who are often at a very challenging time in their lives really makes me passionate about this work, which is something I’ve never really felt about other fields I’ve worked in.”


City West Housing offers our staff a range of employee benefits and rewards including: 





  • Annual salary reviews
  • All National Minimum Wage Order increases passed on
  • Salary sacrifice up to $15,900 of pre-tax salary, significantly increasing your take home pay
  • Additional superannuation salary sacrifice.







  • Flexi time
  • Up to 4 weeks paid parental leave and 2 weeks paid partner leave
  • 3 days paid domestic and family violence leave
  • Additional day of leave between Christmas and New Year.




Professional development



  • Annual training budget and employer sponsored professional development
  • Quarterly performance and development planning
  • Project, secondment and higher duties opportunities
  • AHI (Australasian Housing Institute) corporate membership.






  • Confidential counselling through our Employee Assistance Program, Access EAP
  • Flexible Work Policy to help you manage family responsibilities and other personal obligations
  • Annual company-sponsored flu shots
  • Weekly fresh fruit delivered to the office
  • Dog friendly office
  • Free individual GoGet membership with low usage rates.



Team building

  • REDII points employee recognition rewards
  • Employee of the Month Award
  • Wellbeing Working Group
  • Annual Team planning day
  • Recognition and celebration of birthdays, anniversaries and other special events.


All CWH employee benefits and rewards come with associated policies and conditions.

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Our office is open 8 am - 4 pm Monday to Friday.
Please make an appointment if you wish to meet with your Housing Manager.