Our Partners

We have a range of partners who work with us to support residents by providing crisis intervention and long-term support health and wellbeing services to help them sustain their tenancies.

To find out more about our new Tenancy Support Partner Strategy read here:
CWH Tenancy Support Partner Strategy

Deadly Connections aims to reduce the systemic representation of Aboriginal and Torres Strait Islander People in child protection and the justice system. Under this partnership Deadly Connections assists its clients to complete the City West Housing application process and offers support so that Aboriginal tenancies can be sustained and flourish, forming part of CWH’s broader Reconciliation Action Plan.

Good Shepherd provides financial coaching and counselling to assist people develop a healthy relationship with money, gain new skills and become more financially secure with their new-found knowledge. Commencing in 2020 and renegotiated in 2023, the partnership has seen City West Housing and Good Shepherd roll out a series of budgeting and financial workshops for our residents, helping them during periods of recent financial hardship. Under the agreement, residents can self-refer or be referred by City West Housing for one-on-one financial counselling with Good Shepherd to help manage their debts and get their finances back under control.

Women’s and Girls’ Emergency Centre (WAGEC) delivers crisis and early intervention accommodation and support services to women, young people and families experiencing or at risk of homelessness, or domestic violence. Since 2020, City West Housing has provided a furnished apartment for WAGEC to use as transitional accommodation for their clients as they seek and settle into more permanent housing.

Women’s Community Shelters has recently joined forces with City WH, Scape Australia and the City of Sydney in a brand new initiative which will provide safe and secure accommodation for up to 20 single women at risk of homelessness. Using empty student units, left vacant due to the COVID-19 pandemic and less demand from international students, the partnership has been made possible through funding from the City of Sydney.

Federal, State and Local Government are variously trusted City West Housing partners in a range of ways that are vital to our business and its growth, including: as funders, providing rates concessions or developer levies, sources of land for development or housing stock, and program delivery partners.

The City of Sydney is CWH’s foundational partner. Working collaboratively since 1996, we’ve been able to revitalise inner city communities by building some 900 affordable rental apartments, using funds largely earmarked through private development contributions. We also collaborate on a range of innovative projects and strategic initiatives, making sure our tenants remain living, working and contributing to the vibrant inner-city communities they now call home.

NSW Government

The NSW Government has shaped CWH’s history, including the initial establishment of the Company and an ongoing role as shareholders through the NSW Treasurer and Minister for Families, Communities and Disability Services.

NSW Land and Housing Corporation (LAHC) provides the planning framework that facilitates contributions from developers to help fund affordable housing. It has also provided funding support via capital contributions, annual funding incentives and access to land to help CWH deliver 900 affordable homes for very low to moderate income earners.

NSW Department of Planning and Environment (DPIE) Through a collaboration with DPIE CWH is unlocking the benefits of installing 618 rooftop solar panels on three of its buildings, significantly reducing the energy costs and carbon footprint of 225 apartments. With the Department’s investment and strategic oversight of the project, CWH is passing on much-needed energy savings of between $64k to $68k collectively each year. A real win for our tenants, who typically can’t tap into solar savings when living in the private rental market. And a win for the environment.

The Federal Department of Social Services contributes funding to CWH via the National Rental Affordability Scheme. This Scheme drives the supply of new and affordable rentals, giving financial incentives to approved providers over a 10-year timeframe. This funding model provides much-needed certainty when affordable housing developers, like CWH, are making major investment and construction decisions over the long-term.

City West Housing has partnerships with a range of companies to provide benefits and cost savings variously to our residents, staff and the business:

Advantage Property Styling is a premier property styling company that provides quality furniture, artwork and accessories to increase the appeal of properties to potential purchasers. They have partnered with us to donate quality, ex-display furniture that may have otherwise ended up in landfill, so our residents can furnish their homes on trend and on budget.​

GoGet, Australia’s largest professional car sharing service, partnered with us to offer all CWH residents a free membership plan for the duration of their tenancy with CWH. It gives them access to over 3,000 cars across Australia, for as little as $6.50 per hour, including petrol, registration, insurance, repairs, cleaning and parking.

Harvey Norman Commercial Victoria By tapping into a deal brokered by PowerHousing on behalf of its membership base, CWH has been able to partner with Harvey Norman Commercial Victoria, to purchase subsidised ovens and cooktops to help refurbish 134 of its tenants’ kitchens in 2021 and 2022. Harvey Norman has realised the commercial and broader economic benefits of supporting the community and social housing sector, which builds and refurbs thousands of dwellings across Australia. Thanks to their foresight, CWH’s has been able to stretch its budget much further, with more of our tenants being able to enjoy these stylish kitchen upgrades.

MyConnect is a service that streamlines the process of connecting utilities and services when moving. By partnering with MyConnect, CWH helps residents connect all their essential utilities on the agreed day for free, saving time, hassle, and money.

Scape Australia, facing high vacancy rates across its international student accommodation portfolio in 2020-2021, has taken a bold step to partner with CWH, Women’s Community Shelters and the City of Sydney to put its empty units to really good use. Providing much needed transitional housing for single women at risk of homelessness, it’s hoped this unique and innovative partnership model will be replicated in other cities around Australia. The first tenants moved in, in February 2022.

think-cell is a powerful charting and layout software that is easy to use and makes your PowerPoint presentations look great. think-cell provides their software free to City West Housing staff. Our staff are encouraged to download the software and access think-cell’s online tutorials.

Valiant Interiors furniture hire company partnered with CWH to furnish a number of apartments in our new developments for residents who had few possessions to set up their new homes. By re-purposing pre-loved display furniture, still in excellent condition, the partnership has been a win for the environment as well as our tenants.