Feedback

Thank you for taking part in City West Housing’s Community Engagement Programs. It would be great to get your important feedback to improve our programs and help us achieve more positive long-term outcomes for City West Housing communities.

COMMUNITY ENGAGEMENT FEEDBACK FORM

You can also click the button below to give general feedback about City West Housing and we will respond within 48 hours.

If you are unhappy or dissatisfied with the service you receive from City West Housing at any time and do not believe your matter can be resolved informally, you have the option to lodge a formal complaint or an appeal. All complaints and appeals must be made in writing.

You can find our policy and procedure on complaints and appeals by going to the following links:

Complaints Policy

Appeals Policy

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Our office is open 8 am - 4 pm Monday to Friday.
Please make an appointment if you wish to meet with your Housing Manager.