We’re moving to a new tenant portal

Residential Portal bg

The new tenant portal will allow us to expand on the digital services we offer residents, while keeping the services you currently use such as making payments and printing a rent statement.

You can access the new tenant portal from Monday 19 June 2023. If you pay your rent via the tenant portal, please log in to the new tenant portal and continue to make payments to your rent account there. The tenant portal you currently access will be deactivated Sunday 18 June 2023.

To make sure you have access to the new tenant portal, call us on (02) 8584 7500 or email enquiries@citywesthousing.com.au.


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Our office is open 8 am - 4 pm Monday to Friday.
Please make an appointment if you wish to meet with your Housing Manager.